What does your technical support cover?

We provide fault diagnosis, troubleshooting, part identification, and maintenance advice.

Is technical support available before repairs?

Yes. We often help customers diagnose issues before committing to repair work.

Can you help with machine setup and optimisation?

Yes. We offer practical advice to help improve performance and reliability.

You’ll speak directly with Matthew Ball our Director or one of the highly experienced team.

Providing Technical Support & Specialist Products To The Welding Industry

Established in 1999

Calibration Equipment Click Here

Driving welding performance with advanced products and technical expertise through generations

With 40+ years of industry knowledge, we specialise in obsolete part manufacture, replacement sourcing, and cost-effective alternatives that deliver major savings versus OEM pricing.

See our services

Calibration & Validation Equipment

Maintaining Measurement Accuracy with Advanced Calibration Equipment

Technical Support & Consultancy

Dedicated telephone and email support for welding equipment troubleshooting, part identification, and application guidance. Professional advice from experienced technicians.

Used Welding Equiptment

We buy, sell and part exchange used welding equipment. If you don’t see what you are looking for, please contact us to discuss your requirements.

Repairs & Technical Services

We service and repair almost every make and model of machine, our in-house electronic department can cope with the simplest of PCB's up to complex inverter machines.

Client Review

“We enquired all the way from Thailand regarding an SMP Welder Calibrator and from start to finish of the purchase process, had nothing but exceptional support and speed of response from SMP, even with a large time difference to navigate.

Aftersales support has also been fantastic and from an user standpoint the calibrator is very simple to use and guides you through the software when performing a calibration very well. Our customer is wholly satisfied and all questions they asked were answered promptly prior to purchasing (of which there were many).

All in all a great customer experience even from so far abroad and we look forward to purchasing more.

Andrew Bailey - MB Sales and Services Co., Ltd.”